Vault & Valor LLC — Terms of Service
Last Updated: 1/28/2026
OVERVIEW
This website is owned and operated by Vault & Valor LLC ("Vault & Valor," "we," "us," or "our"). By visiting our site, browsing, or purchasing anything from us, you are using our services and agreeing to follow these Terms of Service ("Terms").
These Terms apply to all visitors and customers, including people who browse the site, purchase products, submit content, or interact with our services in any way.
If you do not agree with these Terms, please do not use our website or services.
Our store is hosted through Shopify, which provides the e-commerce platform that allows us to sell products and services online.
1. ELIGIBILITY & ONLINE STORE USE
By using this website, you confirm that:
- You are at least the legal age of majority where you live, or
- You have permission from a parent/guardian if you are under that age.
You agree not to use our site or products for anything illegal, unauthorized, or harmful. This includes violating copyright laws or attempting to disrupt the site using malware, viruses, or destructive code.
If we believe you've violated these Terms, we may suspend or terminate access immediately.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason, to the fullest extent allowed by law.
You agree not to copy, reproduce, resell, or exploit any part of our website or services without written permission from Vault & Valor LLC.
Some information (excluding payment details) may be transmitted through different networks or systems. Payment information is always encrypted and handled securely through Shopify's payment processing systems.
3. SITE CONTENT & ACCURACY
We do our best to keep all product listings, pricing, descriptions, and information accurate and up to date. However, mistakes can happen.
You understand that:
- Product details may change without notice
- Some information may be out of date
- We are not responsible for decisions made based solely on information found on our website
Using the site and relying on information posted is at your own risk.
4. CHANGES TO PRODUCTS, PRICING & SERVICES
Prices and availability may change at any time without notice.
We may also:
- Update or discontinue products
- Modify the website or store features
- Temporarily or permanently pause parts of the service
We are not liable for changes, price adjustments, or discontinued items.
5. PRODUCTS & PRODUCT DISPLAY
Some products may only be available online and may have limited quantities.
We make every effort to show accurate product images and colors, but screen settings vary by device, so we can't guarantee colors or appearance will look exactly the same in person.
We reserve the right to:
- Limit sales by customer, order, household, or region
- Cancel or restrict orders that appear suspicious, fraudulent, or reseller-based
6. ORDERS, BILLING & ACCOUNT INFORMATION
When you place an order, you agree that the information you provide is accurate, complete, and current.
We may refuse or cancel orders at our discretion, including orders that appear to be:
- Fraudulent
- Placed by resellers
- Abusing promotions or discounts
- Using mismatched payment/shipping details
If an order is changed or canceled, we may attempt to contact you using the email or phone number provided at checkout.
Refunds, exchanges, and returns are handled according to our Refund/Return Policy (posted separately on our website).
7. SHIPPING & DELIVERY
Shipping times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside our control.
Once a package is handed off to the shipping carrier:
- The carrier is responsible for delivery handling
- Risk of loss transfers to the customer where permitted by law
If you have a shipping issue, we'll still do our best to help you troubleshoot and file claims where applicable.
8. OPTIONAL THIRD-PARTY TOOLS
We may offer access to third-party tools, apps, or services through our store. These tools are provided "as-is" and may be controlled by outside companies.
We do not guarantee the performance, accuracy, or reliability of third-party tools, and we are not responsible for issues caused by them.
9. THIRD-PARTY LINKS
Our website may contain links to other websites or services we do not own or control.
We are not responsible for the content, policies, pricing, or actions of any third-party websites. Use them at your own risk and review their terms before purchasing or providing information.
10. CUSTOMER FEEDBACK & SUBMISSIONS
If you submit reviews, messages, ideas, photos, or other content ("Feedback"), you agree that:
- You have the right to share it
- It does not violate anyone else's rights
- It is not harmful, illegal, abusive, or misleading
You also grant Vault & Valor LLC permission to use submitted Feedback for business purposes such as marketing, product improvement, and store operations—without compensation unless otherwise required by law.
We reserve the right to remove content that we believe violates these Terms.
11. PRIVACY
Any personal information you submit through our website is handled under our Privacy Policy.
Please review our Privacy Policy for details on how we collect, use, and protect your information.
12. ERRORS & CORRECTIONS
Occasionally, our site may include incorrect information such as:
- Pricing mistakes
- Incorrect descriptions
- Inventory errors
- Shipping estimate issues
We reserve the right to correct errors and update information at any time, including after an order is placed. If needed, we may cancel or adjust an order impacted by incorrect information.
13. PROHIBITED USE
You may not use our website or services to:
- Break laws or regulations
- Infringe copyrights or trademarks
- Harass, threaten, or harm others
- Submit false or misleading information
- Spread viruses, malware, or disruptive code
- Attempt to access restricted areas of the site
- Scrape, crawl, or exploit site content or data
If you violate these rules, we may suspend or permanently block access to our services.
14. DISCLAIMER OF WARRANTIES
Our website, products, and services are provided "as is" and "as available."
To the fullest extent allowed by law, Vault & Valor LLC makes no guarantees that:
- The website will always function without interruption
- Product listings will always be error-free
- The service will meet every customer expectation
Some states do not allow certain warranty disclaimers, so some parts of this section may not apply to you.
15. LIMITATION OF LIABILITY
To the fullest extent allowed by law, Vault & Valor LLC is not responsible for any indirect, incidental, or consequential damages including:
- Lost profits
- Lost revenue
- Lost data
- Delays or service interruptions
- Third-party issues (carriers, payment processors, apps, etc.)
Our total liability is limited to the maximum extent allowed under applicable law.
16. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Vault & Valor LLC and its owners, employees, affiliates, and service providers from claims or damages arising from:
- Your misuse of the website
- Your violation of these Terms
- Your violation of any laws or third-party rights
17. SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the remaining sections will still remain valid and enforceable.
18. TERMINATION
These Terms remain in effect unless ended by either you or us.
We may suspend or terminate access to our services at any time if we believe you violated these Terms.
Any obligations or liabilities that occurred before termination will still apply.
19. ENTIRE AGREEMENT
These Terms, along with any policies posted on our website (including our Privacy Policy and Refund Policy), represent the full agreement between you and Vault & Valor LLC regarding your use of our website and services.
20. GOVERNING LAW
These Terms are governed by the laws of the United States and the applicable laws of the state where Vault & Valor LLC is registered and operating.
21. UPDATES TO THESE TERMS
We may update these Terms from time to time. Any updates will be posted on this page.
By continuing to use the site after updates are posted, you agree to the updated Terms.
22. CONTACT INFORMATION
Questions about these Terms can be sent to: